Get java.util.concurrent.TimeoutException: Request timed out to website, please help me see the root for the issue

---- Errors --------------------------------------------------------------------

status.is(200), but actually found 480 11 (84.62%)
java.util.concurrent.TimeoutException: Request timed out to po 1 ( 7.69%)
rtal-qa1.everbridge.net/63.236.8.173:443 of 60000 ms
status.in(200,304,201,202,203,204,205,206,207,208,209), but ac 1 ( 7.69%)
tually found 480